Authors: Charry Lyn M. Sabonod, Sheila Marie Mongaya , Giovani Plaza, May Suplito
College of Business Management Education, PECIT, Agusan del Norte 8600 Philippines
Corresponding Author: Maria Cecilia Z. Matillano, Phd
Date Received: January 2024 Revised: February 2024 Accepted : March 2024
PECIT Executive Vice President/Academic Affairs Director
https://orcid.org/0009-0009-3429-6253
cezmat2000@gmail.com
Keywords– Lived experiences, Cashless transaction, Descriptive-phenomenological
Design, Philippines
Cashless transactions, the medium in which transactions happen wherein they do not
involve actual cash, have become a widespread form of transaction not just at the
domestic level but also at the international level. Its continuous progress alters not just
the Philippine economy but also the people’s behavior. This study used a descriptivephenomenological research design to describe the lived experiences of the ten (10)
selected small business owners toward cashless transactions. The researchers
developed an interview guide as an instrument to determine the participants’ lived
experiences, and thematic analysis was used to interpret the data. Thematic data
disclosed that adapting cashless transactions resulted in both positive and negative
aspects, namely versatility and adaptability, balance discrepancies, and intermittent
access. Hence, participants experienced a worthwhile and unpleasant experience
upon embracing cashless transactions.
