AUTHORS: Ann Dominique L. Curilan, Alexis A. Bermoy, Rene Robb A. Datiles, Jisrelle Moran and Jansten Pollescas
anndominiquecurilan02@gmail.com, doydoybermoy@gmail.com, datilesrenerobb@gmail.com, Jisrelle16@gmail.com, pollescasjansten@gmail.com
Philippine Electronics and Communication Institute of Technology Inc.,
College of Business Management Education
Co-Author: Mariam Kristine A. Sanico,MBA
Dean, College of Business Management Education
mariamkristineabdulkadil@gmail.com
https://orcid.org/0000-0002-0713-834X
Keywords: Commitment, Controlling, Employee Engagement, Involvement, Leading, Managerial Practices, Motivation, Organizing, Passion, Planning, Service Industry, Descriptive-correlational Design, Philippines
ABSTRACT
Managerial practices on Employee Engagement understand how the way managers lead, organize, plan, and control their teams influences how engaged employees are within the dynamic service industry by examining this connection the research aims to provide valuable insights for service organizations in the region to cultivate more engaged workforces, ultimately leading to improved performance and a more positive working environment. This study aimed to determine the relationship between managerial practices and employee engagement in the service industry. A descriptive-correlational research design was employed, with Butuan City serving as the research locale. The respondents were regular employees working in salon service industries in Butuan City. A total of 100 employees were surveyed using a purposive sampling technique. A survey questionnaire was used to gather data. Mean, frequency, percentage, and Pearson-r were utilized to analyze the data. The study found that employee engagement in the salon service industry in Butuan City is generally high, with employees demonstrating strong commitment, passion, and motivation. While demographic factors did not significantly influence employee perception of managerial practices or engagement levels, a strong positive relationship was found between effective managerial practices and employee engagement, suggesting that effective leadership and management are key drivers of employee engagement in this industry.
